Frequently Asked Questions

Find answers to common questions about Beyond Attendance, our features, pricing, and implementation process.

FAQ

Common Questions

Everything you need to know about Beyond Attendance. Can't find what you're looking for? Feel free to contact our team.

Unlike traditional systems, Beyond Attendance uses automation to link attendance with work codes, productivity, and compliance—giving businesses deeper visibility into how time is spent.

Beyond Attendance is ideal for businesses of all sizes, especially those in construction, manufacturing, security, cleaning services, logistics, and field-based operations like mobile teams.

Yes. Employees can clock in and out using their mobile devices, making it perfect for remote, field, and site-based teams. Learn more about our mobile scanning capabilities.

Yes. Employees can be assigned specific work codes, allowing employers to track time spent on different tasks, projects, or cost centres. This integrates with our time and attendance features.

Beyond Attendance supports advanced verification methods, including AI-based user scanning, to reduce buddy-punching and attendance fraud.

Yes. Beyond Attendance's devices can store attendance data offline and automatically sync once an internet connection is restored.

Data security is a top priority. Beyond Attendance uses encryption, secure authentication, and role-based access controls to protect all user information.

Yes. Managers and supervisors can view real-time attendance dashboards, including who is on site, late, absent, or working on specific tasks.

Yes. Attendance and work-hour data can be exported and integrated with payroll systems to reduce manual processing and errors. See our payroll integration features.

Absolutely. Beyond Attendance supports multi-site operations, allowing centralized monitoring across branches, sites, or regions. Learn more about managing multiple sites.

Yes. The shifts can be customized to match your business shift rules, lunch breaks and overtime.

The system offers attendance summaries, overtime reports, timesheets, absenteeism trends and custom reports.

Implementation is fast and typically takes a few days, depending on the size of your organization and required customizations.

Yes. Beyond Attendance provides implementation and training to ensure administrators and employees can use the system effectively.

Yes. Supervisors can review, approve, or correct attendance records based on their user role.

Yes. Beyond Attendance supports shift scheduling, overtime rules, and compliance with labour regulations. Our time and attendance system handles complex scheduling needs.

Administrators can review and correct missed punches, with a full audit trail for accountability.

Yes. The pricing structure is tier based and can scale from month to month based on fluctuating staff count. Check our pricing calculator for details.

You can get started by contacting the Beyond Attendance team for a demo and consultation to tailor the solution to your business needs.

No, all hardware is purchased upfront.

No, Beyond Attendance is a software as a service so we offer monthly or annual subscriptions.

Cloud-based storage of your database and documents, full access to all software features across user tiers, and unlimited remote hardware and software support for fast, cost-effective issue resolution.

Yes, our system is compatible with both ZKTeco and Hikvision hardware provided the devices have the necessary communication settings.

Yes, we offer single calendar month trial periods on the software. Contact us to arrange a trial.

Yes, leave can be scheduled and tracked on the system however we don't keep the running total of leave days. See our leave management features.

Yes, we currently service multiple clients around the world.

Head office is based in Durban, Gillitts however we have service and support teams nationwide. Visit our About Us page to learn more about our team.

Still have questions?

Our team is here to help. Get in touch and we'll be happy to answer any questions you have about Beyond Attendance.